Shropshire’s Leading Leisure Provider

Teme Leisure Privacy and Security Policy:

Teme Leisure will keep your personal information private and secure as per the new General Data Protection Regulations (GDPR) that came into force on 25th May 2018 and superseded the UK Data Protection Act 1998. Teme Leisure will only collect information provided by our customers / clients that it’s necessary to conduct the service/s requested by the customer either under a contractual obligation or via customer consent.

Teme has reasonable security measures in place to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Teme will retain your information for a reasonable period or as long as the law requires.

Terms Of Service:

The main function of this Site is to connect with You, the Teme Leisure customers, to the Teme Leisure servers using an Internet Web session. This Site provides no other service: all the data is physically stored and managed on the Teme Leisure servers.

Information We Gather Automatically:

When you visit our Website (Site), Teme Leisure may automatically collect ‘Non-Identifying Information’ about You, such as your movement about the site or the pages on the site You visit most frequently, the type of browser or computer operating system You use, or the domain name of the Site from which You linked to Teme Leisure. When You request pages from our server, our web server automatically collects information about You, including your IP address. IP addresses are used by computers on the network to send the requested pages to You. In addition, Teme Leisure may store small files on your computers hard drive as a ‘cookie’ or similar type of file to track and track your interests. Teme Leisure uses this Non-identifying Information internally, to help Teme Leisure enhance the efficiency and usefulness of the Site and to improve customer service. If You object to this practice, please consult your browser’s documentation for instructions on erasing or blocking cookies.

Links to Third Party Sites:

This Site may contain links to other Websites owned and operated by Third Parties. Please note that these Sites privacy policies may differ from that of Teme Leisure. Teme Leisure is not responsible for the privacy practices of these Third Parties and does not control the use of Information provided through such Third Parties sites. Teme Leisure encourages You to read the privacy polices of any Site You may visit. If you have any concern or doubts about a Third Party site we advise You not to visit the Site.

Communications With You:

Email – Teme Leisure may communicate with you via email regarding the use of its facilities / services to keep you informed of changes that may affect your ability to access such services. Email communication for marketing purposes will only occur if you have given consent to do so, this consent can be withdrawn at any time by contacting us on; This email address is being protected from spambots. You need JavaScript enabled to view it. .

SMS Text - Teme Leisure may communicate with you via SMS text messages regarding the use of its facilities / services to keep you informed of changes that may affect your ability to access such services. SMS text messages for marketing purposes will only occur if you have given consent to do so, this consent can be withdrawn at any time by contacting us on; This email address is being protected from spambots. You need JavaScript enabled to view it. .

‘Push Notifications’ - Teme Leisure may communicate with you via ‘push notifications’ if you have chosen to ‘download’ the Teme Leisure App on your mobile devise, regarding the use of its facilities / services to keep you informed of changes that may affect your ability to access such services. If you do not wish to receive the Push Notifications these can be ‘turned off’ by amending your personal settings in the ‘Application’ which still allows full use of the other features such as checking pool timetable or group exercise timetable. Should you not wish to use any of these features you can uninstall the application from your mobile devise.

Social Media – Teme Leisure may send out ‘general’ communications, offers or promotions using ‘Social Media’ streams such as ‘Facebook’ or ‘Twitter’. Should you not wish to view these forms of communication you should ‘unlike’ or ‘unfollow’ Teme Leisure by changing your personal setting on your personal accounts.

Security:

All the data transmitted between the Site and the client web browser’s are encrypted through the HTTPS protocol, with a SSL certificate (see the sign at the bottom of the page or follow the link). If You are in doubt about the correctness of the HTTPS connection, please stop immediately using this service and inform Teme Leisure.

Teme Leisure Admission Policy:

General

All children under 8years old must be accompanied in any of our Centres by an Adult (16yrs+) at all times.

 

Swimming Pool

All children under the 4years old must be accompanied in the water by an adult on a one to one basis.

Children aged 4-7years must be accompanied in the water on a one adult to two children basis.

The ONLY exception to the above rule is during Parent & Toddler and Starfish sessions. These sessions are held in the diving pit and one adult is permitted to bring two children.

Children 8years+ are permitted to swim unaccompanied.

 

Fitness Suite

Users of the Fitness Suite must be 16years+ and are required to have an Induction at each Centre before access will be permitted.

Junior Gym sessions are available for students aged 11-15years. Contact your local Centre for further details.

 

Photography Policy

In line with Teme Leisure Child Protection Policy, we request that any person wishing to engage in any video, zoom or close range photography registers their details beforehand at the Centres Reception. We reserve the right to decline entry to any person unable to meet or abide by these conditions.